https://support.global.ippodo-tea.co.jp/hc/en-us 2026-04-03T06:38:43Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4403361961231-Terms-and-Conditions-of-Use 2025-06-04T09:20:01Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4403362461327-Privacy-Policy 2026-03-24T09:14:18Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4403534806159-About-Gift-Wrapping 2025-05-02T11:06:50Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4403952776591-Payment-Methods 2025-07-12T05:42:26Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404029771791-Help-my-tea-is-bitter 2023-04-26T02:00:11Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404029797775-How-much-loose-tea-should-I-use-in-one-pot 2023-04-26T02:00:41Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404029807759-Is-water-quality-important-in-brewing-tea-Should-I-use-hard-water-or-soft-water-Distilled-water-bottled-water-or-tap-water 2023-04-26T02:01:38Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404029854863-Are-Ippodo-teas-grown-with-pesticides-and-fertilizers-Are-they-tested 2024-01-15T19:41:21Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404029856783-For-the-regular-selection-why-is-the-new-harvest-of-tea-not-available-right-after-it-is-picked 2023-04-26T02:02:36Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404029863823-When-is-the-new-harvest-of-tea-sold 2023-04-26T01:58:17Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404029914127-Does-Ippodo-sell-organic-tea 2025-05-19T07:53:39Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404029922959-What-is-the-difference-between-Kuki-Hojicha-and-Gokujo-Hojicha 2024-04-24T23:35:28Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404029926799-What-is-the-difference-between-the-Ippodo-gyokuro-varieties 2023-04-26T02:03:05Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404029952271-How-do-I-choose-a-matcha-What-is-the-difference-between-the-Ippodo-Matcha-varieties 2024-04-08T15:05:32Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404029975695-Do-you-sell-Iribancha-Kyobancha 2023-11-02T07:58:04Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404029986831-Why-is-Iribancha-so-smoky 2021-08-12T11:37:06Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404029994127-What-is-umami 2023-04-26T02:06:28Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404030013455-My-chasen-has-a-crack-in-the-handle-Can-I-still-use-it 2024-01-15T00:12:27Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404030016015-How-long-can-I-use-my-chasen 2023-05-13T23:41:14Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404037134991-Can-I-rebrew-my-tea-leaves 2023-04-26T02:01:04Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404037139855-How-can-I-brew-tea-or-prepare-matcha-for-a-group 2023-04-26T02:04:32Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404037142031-How-long-will-my-tea-be-fresh-after-opening 2023-07-28T18:13:42Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404037169295-Are-Ippodo-teas-tested-for-radioactivity 2023-09-12T16:29:45Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404037174799-When-is-the-freshest-time-to-purchase-the-tea 2022-01-22T15:18:23Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404037180303-When-was-the-tea-harvested 2023-04-26T02:07:08Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404037209871-Where-is-Ippodo-Tea-grown 2026-02-27T04:00:38Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404037218063-Does-Ippodo-sell-low-caffeine-decaf-or-caffeine-free-tea 2024-03-13T06:23:10Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404037227791-What-is-the-difference-between-the-Ippodo-sencha-varieties 2024-03-12T04:55:25Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404037233423-Which-matcha-do-you-recommend-for-baking 2025-02-06T07:30:19Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404037239183-Is-Ippodo-matcha-ceremonial-grade 2025-02-06T07:30:19Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404037250447-Why-does-Japanese-tea-have-so-much-umami 2023-07-27T00:34:44Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404037260431-How-do-I-clean-my-kyusu 2023-11-11T16:54:48Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404172512783-Which-countries-do-you-ship-to 2026-04-03T06:38:43Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404281397263-Shipping-methods 2025-12-25T10:52:47Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404281496463-What-are-the-recommended-browsers-for-using-the-Ippodo-Tea-Global 2023-06-30T07:58:03Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404281582351-How-do-I-post-a-product-review 2021-07-28T19:58:08Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404281596431-Returns-and-exchanges 2021-07-28T20:16:56Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404281617807-Cancellations 2024-05-01T21:34:04Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/4404287913103-Services-available-exclusively-to-Ippodo-account 2021-07-28T19:58:08Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/5331792707215-Customs-and-other-fees 2025-12-25T10:54:35Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/5825655747215-How-do-I-reset-my-password 2022-11-09T02:55:56Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/6058768322319-How-should-I-store-my-tea 2023-12-22T06:22:59Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/6250963579919-An-outrageous-customs-fee-was-quoted-What-should-I-do 2025-05-02T11:03:09Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/6250989925263-There-haven-t-been-any-updates-to-the-shipping-status-since-the-package-left-Kansai-Airport-What-is-the-status 2025-05-02T11:03:09Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/6250991788687-The-items-I-received-were-damaged-What-should-I-do 2025-05-02T11:03:09Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/6287633382671-California-Residents 2024-08-22T10:44:32Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/8121107243663-Shipping-time-When-will-my-order-ship-out 2026-03-10T07:52:47Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/8121289949967-Shipping-cost 2025-12-01T06:45:25Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/8121582779151-Special-cases-for-shipping-Orders-shipping-to-South-Korea 2026-03-10T07:06:04Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/9130577105295-I-will-be-travelling-in-Japan-for-a-short-time-Can-I-place-an-order-and-have-it-delivered-to-my-hotel 2025-12-01T06:45:25Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/9130580034319-Can-I-use-a-digital-gift-card-on-the-Global-Ippodo-Online-Shop-global-ippodo-tea-co-jp 2024-02-29T08:57:48Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/9130613773583-Can-I-add-a-message-to-my-order 2025-05-02T11:06:50Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/9657796070799-Special-cases-for-shipping-Shincha-pre-orders 2025-05-02T11:03:09Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/10949029821455-The-status-shows-Retention-after-my-package-arrived-at-the-post-office-but-I-can-t-see-where-it-is-now-What-should-I-do 2025-05-02T11:03:09Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/11892403742095-Why-did-the-matcha-can-sealing-method-change 2025-02-06T07:30:19Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/11892413907471-Has-the-colour-of-Uji-Shimizu-changed-from-the-past 2025-02-06T07:30:19Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/12277001815951-What-material-are-the-teabags-made-of 2025-03-25T04:36:17Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/12277035399823-I-saw-media-reports-about-microplastics-being-released-from-teabags-Does-Ippodo-conduct-specialised-tests-to-detect-them 2025-03-25T04:31:00Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/12333395223311-When-is-the-Kyoto-Main-Store-and-Tearoom-closed 2025-04-01T08:16:55Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/12589275654799-The-tracking-status-says-Delivered-but-I-haven-t-received-my-package 2025-12-25T10:55:05Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/12589380658191-I-placed-an-order-but-haven-t-received-a-confirmation-email 2025-05-02T11:06:50Z https://support.global.ippodo-tea.co.jp/hc/en-us/articles/15592452765711-Do-you-offer-any-workshops 2026-03-27T05:09:49Z https://support.global.ippodo-tea.co.jp/hc/en-us/sections/360000999756-About-Japanese-Teas 2025-03-25T04:16:01Z https://support.global.ippodo-tea.co.jp/hc/en-us/sections/360000999776-Matcha 2025-03-25T04:16:01Z https://support.global.ippodo-tea.co.jp/hc/en-us/sections/360000999796-Nutrition-Properties 2025-03-25T04:16:01Z https://support.global.ippodo-tea.co.jp/hc/en-us/sections/360000999836-Safety-Testing-Certification 2025-03-25T04:16:01Z https://support.global.ippodo-tea.co.jp/hc/en-us/sections/360000999876-Chasen-Bamboo-Whisk 2024-01-15T00:12:27Z https://support.global.ippodo-tea.co.jp/hc/en-us/sections/360000999916-Kyusu-Teapots 2023-11-11T16:54:48Z https://support.global.ippodo-tea.co.jp/hc/en-us/sections/360000999956-General 2023-04-26T02:04:32Z https://support.global.ippodo-tea.co.jp/hc/en-us/sections/360000999996-Account 2025-12-16T05:03:19Z https://support.global.ippodo-tea.co.jp/hc/en-us/sections/360001000016-Orders 2025-05-02T11:06:49Z https://support.global.ippodo-tea.co.jp/hc/en-us/sections/360001000436-Loose-Leaf 2023-04-26T02:01:04Z https://support.global.ippodo-tea.co.jp/hc/en-us/sections/360001035155-Difference-between-varieties 2025-03-25T04:16:01Z https://support.global.ippodo-tea.co.jp/hc/en-us/sections/360001035175-Organic 2025-05-19T07:53:39Z https://support.global.ippodo-tea.co.jp/hc/en-us/sections/360001035195-Origin-Production-Information 2026-02-27T04:00:38Z https://support.global.ippodo-tea.co.jp/hc/en-us/sections/360001035235-Storage-Freshness 2025-03-25T04:16:01Z https://support.global.ippodo-tea.co.jp/hc/en-us/sections/360001035275-General 2024-05-01T05:01:24Z https://support.global.ippodo-tea.co.jp/hc/en-us/sections/360001035295-Payment 2025-07-12T05:42:26Z https://support.global.ippodo-tea.co.jp/hc/en-us/sections/360001035315-Policies 2026-03-24T09:14:18Z https://support.global.ippodo-tea.co.jp/hc/en-us/sections/360001035335-Shipping 2026-04-03T06:38:43Z https://support.global.ippodo-tea.co.jp/hc/en-us/sections/6250959809039-Frequent-issues-with-shipping 2026-03-10T07:06:04Z https://support.global.ippodo-tea.co.jp/hc/en-us/sections/12276997148175-Teabags 2025-03-25T04:36:18Z https://support.global.ippodo-tea.co.jp/hc/en-us/sections/12333391492879-Kyoto-Main-Store 2026-03-27T05:09:49Z https://support.global.ippodo-tea.co.jp/hc/en-us/categories/360000653996-Products-Tea 2026-02-27T04:00:38Z https://support.global.ippodo-tea.co.jp/hc/en-us/categories/360000654016-Products-Utensils 2025-04-01T08:16:15Z https://support.global.ippodo-tea.co.jp/hc/en-us/categories/360000654036-How-to-brew-prepare-enjoy-tea 2025-04-01T08:16:15Z https://support.global.ippodo-tea.co.jp/hc/en-us/categories/360000654056-Online-Shop-Guide 2026-04-03T06:38:43Z https://support.global.ippodo-tea.co.jp/hc/en-us/categories/12333419245967-Shop-Information 2026-03-27T05:09:49Z