In addition to the order and shipping charge, you (or the recipient) may be required to pay additional duties, taxes and fees by the destination country or delivery service, during import processing and/or when the package is delivered. Charges depend on the country and items selected. You (or the recipient) are responsible for paying all additional charges.
Please confirm the applicable customs, duty, tax, and importing laws for the destination country before ordering.
・Payment method for customs and other fees
If the order is charged customs or other fees, you will receive an email, phone call, or other contact directly from DHL or your local post office (for EMS and ePacket). Ippodo has no connection to this process. When you receive this message, please follow the instructions and fulfil the payment as directed.
With DHL, typically a payment link will be sent via SMS or email to the phone number of the package recipient, or email address of the person who placed the order.
・Estimates of customs costs*
In the following cases, customs are typically not charged on Ippodo Tea orders.
USA: item cost total under USD $800 equivalent
South Korea: item cost total under USD $150 equivalent
Australia: item cost total under 1000 AUD equivalent
EU: item cost total under 150 EUR equivalent
The following fees other than customs may also be charged:
-VAT and other taxes charged by the destination country
-Consumption taxes charged by the destination country
-Importation taxes
-Additional shipping costs for shipping within destination country
*Important: Customs and other costs are determined by each country and are subject to change. The estimates provided here are just to give an impression, not an official quote. Ippodo is not responsible for the accuracy of this information. For accurate, up-to-date costs and other information, please double check with the destination country’s customs agency.