Shipping
Frequent issues with shipping
- Special cases for shipping: Orders shipping to South Korea
- Special cases for shipping: Orders including Premium Organic Matcha or Organic Gyokuro
- There haven’t been any updates to the shipping status since the package left Kansai Airport. What is the status?
- An outrageous customs fee was quoted. What should I do?
- The items I received were damaged. What should I do?