Shipments to locations outside Japan are made from our main store in Kyoto via international mail.
After receiving your order, in most cases we will ship your package within about 3 business days*. A shipment tracking email will be automatically sent to your email address once the package has been shipped. Please check the tracking link in the email to see the status of your shipment.
Once shipped out, it can take roughly 5 days to one month to reach you depending on shipping method, destination, and products ordered. An estimate of how long it will take to be delivered is displayed for each shipping method on the checkout page.**
* Important Information for Customers shipping to South Korea
**The time shown for how long shipment will take is just an estimate. It may take more or less time depending on circumstances such as the time required to clear customs, during busy seasons or if natural disasters occur.