Shipments to locations outside Japan are made from our main store in Kyoto via international mail.
The shipping charge includes the cost of shipping and the handling charge. In addition to Ippodo’s shipping charges, deliveries may be subject to charges such as import duty, VAT (value-added tax), or customs duty. Please see below for details.
Cost of shipping
The cost of shipping is vary depending on the shipping method*, and the cost for each shipping method is displayed after you have added products to your shopping cart and entered the shipping address.
*When choosing DHL as the shipping method, please understand that prices change frequently. This is because DHL’s surcharge has been changing almost every month.
Handling charge
The Kyoto main store takes great care when shipping orders to locations outside Japan by air. To prevent damage in transit, we handle these orders differently from domestic shipments, including the use of additional cushioning material.
Customs and other fees
There may be additional fees charged by the deliverer when the package arrives. These fees can include import duties, VAT (value-added tax), and/ or customs duties. These fees are the responsibility of the package recipient. We have no way to predict these fees, since they depend on the country, so please check the import and customs fees information for your country before placing an order.
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